Frequently Asked Questions - All FAQs

FAQs - All FAQs
Pre-fire Planning

Inspections of businesses, factories, educational facilities, etc., that are updated twice a year. Pre-fire planning is information such as after-hours contact numbers, building layouts, hazardous materials stored, etc., to have on file in the event of a fire so that firefighters on the scene have an idea of what to expect during their suppression efforts.

Fire Hydrant Inspections

Performed semi-annually, firefighters perform flow tests on all hydrants in Conway to ensure they work. This allows firefighters to become familiar with hydrant locations in the districts as well as identifies any malfunctioning hydrants so Conway Corporation can be notified to repair the deficient hydrant.

Fire Code Enforcement

The Office of the Fire Marshal is responsible for fire code enforcement, which includes adopted ordinances by the City of Conway, adopted fire codes from the State Fire Marshal's office, as well as national codes such as the National Fire Protection Agency's Code for Safety to Life.

Burn Permits

The burning of unprocessed wood is permitted within the city limits of the City of Conway with a burn permit that can be obtained from the Fire Marshal's office located at 1401 Caldwell (Central Fire Station). Special conditions to be met before being allowed to burn will be noted on the burn permit. The following items are not allowed to be burned: paper, cardboard, paint cans, petroleum based products, shingles or plastics, leaves, pine needles, straw, grass, grass clippings, or any other combustible material. No burning is permitted on public grounds and must be at least fifty (50) feet from any structure or potential fire hazard. No burn shall be ignited before 7:00 a.m. and must be fully extinguished by 5:00 p.m. of the same day. Burn piles must be supervised by a responsible adult at all times. A garden hose connected to a water supply or heavy equipment must be used as fire control. Applicants for a burn permit shall assume all liability for damages caused by the fire. Burn permits will be valid for one (1) year from the date of issue. On the day you wish to burn, call the Office of the Fire Marshal at (501) 450-6148 or try (501) 450-6150 to notify the CFD of your intentions to burn. The Fire Marshal reserves the right to ban all burning if fire risk is too high.

Key Lock Box

In 2004, the City of Conway passed an ordinance requiring all commercial or industrial structures, as well as all institutions and nursing care facilities, protected by an automatic fire alarm system or automatic suppression system, and secured in a way that restricts access by the Conway Fire Department, to be equipped with a key lock box at or near the main entrance for emergency situations. Also, all subdivisions and multifamily units that are secured in such a manner that restricts access by the Conway Fire Department during an emergency must be equipped with this same key lock box. Existing businesses were given one year from the effective date of the ordinance to comply. All new construction meeting the above criteria must have the key lock box installed and operational before a certificate of occupancy is issued. It is the responsibility of the owner/operator to see that a working key is provided at all times. (Ordinance No. O-04-25)

Fire Lane Parking

City ordinance prohibits the stopping or parking of a vehicle upon or adjacent to any curb or zone of a parking area marked "Fire" or "Fire Lane" or "Emergency Vehicles Only" or any other designation which communicates to a reasonable person that parking thereon is forbidden, whether public or private, whether the vehicle is attended or unattended. Any person parking in these designated areas is subject to a fine up to $250.00 per offense. (Ordinance No. O-98-41)

The Information Drill

In a crisis situation, you have to act quickly. Make sure the children in your household know how to dial 9-1-1, what their full name is, address and phone number, and where you can be reached at all times.

Carbon Monoxide Poisoning

Carbon Monoxide is a colorless, odorless gas produced by burning fuel. Make sure your furnaces, water heaters, fireplaces, and other applicances are installed property and vented to the outside of your home. Symptoms of carbon monoxide poisoning include headache, fatigue, sleepiness, nausea, vomiting, dizziness, and confusion. Install a carbon monoxide detector near sleeping areas at least 5 to 6 feet away from fuel-burning appliances.

Learning to Crawl

During a fire, smoke and poisonous gases rise with the heat. The air is cleaner near the floor. If you must escape through smoke, crawl on your hands and knees to the nearest exit, keeping your head 12 to 24 inches above the floor.

Stop, Drop and Roll

If your clothes catch on fire, don't run! STOP where you are. Moving or running feeds air to the flames and worsens the fire. DROP to the ground. Place your hands over your eyes, nose and mouth to protect your face. ROLL slowly back and forth on the ground until the flames are smothered. Seek immediate medical attention for burns.

Code Red